Terms & Conditions
Terms and Conditions
Last Updated: 23/02/2025
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Welcome to Palmtree Pools!
By accessing our website and placing an order, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase.
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1. General Information
These terms apply to all visitors, users, and others who access or use the service. If you do not agree to these terms, you must not access the website.
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2. Products and Services
We strive to accurately display product information and pricing. However, we do not guarantee that product descriptions, prices, or other content are error-free. We reserve the right to modify or discontinue products and services without notice.
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3. Orders and Payment
When you place an order, you agree to provide accurate and complete information. Payment must be made at the time of purchase. We accept all major credit/debit cards.
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4. Shipping and Delivery
We aim to process orders promptly, typically within 5 working days. Delivery times vary based on location and chosen shipping method. Please refer to our Shipping Policy for more information.
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5. Returns and Refunds
Customer satisfaction is important to us. If you are not satisfied with your purchase, please refer to our Return Policy for details on returns, exchanges, and refunds.
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6. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Palmtree Pools and is protected by intellectual property laws. Unauthorised use is prohibited.
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7. Limitation of Liability
Palmtree Pools is not liable for any indirect, incidental, special, or consequential damages resulting from your use of the website or products purchased.
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8. Governing Law
These terms will be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms will be handled in the courts of the United Kingdom.
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9. Changes to Terms
We reserve the right to update or modify these terms at any time. Your continued use of the website after any changes constitutes your acceptance of the new terms.
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10. Contact Information
If you have any questions regarding these terms, please contact us at:
Palmtree Pools
palmtreepools1@gmail.com
31 Chestnut Avenue,
Gt Notley, Essex, CM77 7YJ